Cloud Communication Solutions
1) Tollfree Numbers

Toll-free number is an easy way for customers to interact with brands. Toll-free numbers are free for customers to call into because the company they’re calling bear the cost of the call. For many businesses in India, having a toll-free number is mandatory as the nature of the business demands it.

In the recent times, more businesses in India are having a toll-free number as the benefits outweigh the cost of implementation.

2) Virtual Number Service

Buy a phone number anywhere Have your own local phone number in any city or country worldwide. Showing a local number to visitors at your web site increases trust and sales. Incoming calls are forwarded anywhere worldwide at the cost of a local call.

A virtual phone number in India is the one with no physical phone line associated with it. Think of them as phone numbers with intelligence that can be used to manage calls the way you want to. Usually, the simplest way that businesses use a virtual phone number in India is to route incoming customer calls. When a customer calls a business, they play an IVR greeting, ask them who they would like to speak to and forward their calls to the right agents based on the customer’s inputs. Since all the calls are routed via a virtual phone number, it is also easy to monitor calls for performance. You will be able to understand exactly how many calls are missed, how long it takes for an agent to answer calls, how many minutes your agents spend on calls and even listen to the customer call recordings.

Our virtual numbers offers wide range of powerful features -
  • Personalized welcome message
  • Auto attendant
  • Lead follow up notification
  • Voice mail
  • Call notification
  • Call forwarding
  • Call conferencing
  • Call recording
  • 24*7 connectivity
Benefits of our Virtual Number -
  • Increase business marketing efforts
  • Drive business leads
  • Boost customer & sales leads
  • Increase productivity
  • Maximize ROI
  • Grow business
3) Customized IVR Services

Greet your customers with a professional IVR number provided by Dedicate Media and route calls to the right team based on the caller’s input.

IVR – short for Interactive Voice Response – automates interaction with telephone callers. We provide IVR products and services that dramatically reduce the cost of common phone calls to and from your company. We help setup and manage your own IVR platform and develop customized voice solutions to suit your needs. Our team has created successful voice applications and solutions which have won many accolades in the recent past.

4) Missed Call Services

Missed Call Alerts is a completely automated web based application which enables you to get real time notifications of all calls on your dedicated Toll Free Number.

This service unable you to get notifications of all the missed calls received on your dedicated mobile numbers.

Connect to your customers by just one missed call. You can select a missed call number of your choice from our list. Your customer will give a missed call to this number to contact you. All the missed calls to this number will be captured and can be monitored in the online dashboard.